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Frequently Asked Questions
Find answers to common questions about our products and services.
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When should I charge the battery?
We recommend charging when the display shows around 55% or lower. This helps maximize battery lifespan and ensures reliable
performance.
How do I charge the EZFeeder?
Take the EZF off the cable, turn the EZFeeder off, plug in the charger and leave until the indicator light turns green (fully charged).
How long does it take to fully charge the battery?
A full charge typically takes 3 to 4 hours.
What is the weight limit for the EZFeeder?
The EZFeeder safely supports up to 10lbs.
Is it okay to overtighten the hook that holds the bird feeder?
No, hand-tighten the hook. Then secure the hook with the included nut for best results.
Can I position the cable on the far side and a few feet higher?
Yes! In fact, this is the preferred installation method.
The cable has too much slack, can I use a shorter turnbuckle?
Absolutely, using a shorter turnbuckle is
perfectly fine and often recommended to keep everything taut.
If there’s ice on the cable, is it okay to wait a day or two for it to thaw before
moving?
Yes, waiting for the ice to melt naturally is the best approach.
How far does the remote-control work?
The remote reliably works up to 100 yards in open areas, feel free to use it from your deck, window, or anywhere within range! -
Standard shipping typically takes 7-10 business days.
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Decide where you want the
Bird Feeder to Hang…preferably in a place for easy viewing and away from the deck.Drill 5/32 hole to secure the
screw hook. Attach cable to the house using the crimped cable end.Span out the cable. Drill
another 5/32 hole in a sturdy structure. Make sure this end is a few feet
higher than the house screw hook. Tree, shed, bird house, post, flagpole etc…OPEN turn buckle all the way and
attach to screw hook.Pull the cable through the
cable adjuster as shown, then attach cable around turnbuckle and tighten cable.
Tighten Allen screws with provided Allen wrench. Adjust turnbuckle as
appropriate. The cable doesn’t need to be tight, it’s good to have a little sag.Hang the Ezfeeder on the cable,
then hang the bird feeder on the EZfeeder.Power up EZfeeder and push
the remote a few times to program.To charge the Ezfeeder simply
take it off cable, power down the Ezfeeder and plug the charger in. When the light turns green the easy feeder is
fully charged.Tools not provided for the installation.
Cordless drill, 5/32 drill bit. Something to cut cable if desired. -
Return Policy
60-Day Return Window
You have 60 days from the date you receive your
EZFeeder to request a return.
How to Start a Return
Simply email us at EZfeeder7@gmail.com. We’ll guide you through the process.
Questions?
We’re here to help, just reach out to EZfeeder7@gmail.com anytime.
Damages & Issues
Please inspect your order as soon as it arrives.
If anything is damaged, defective, or incorrect, let us know right away at EZfeeder7@gmail.com. We’ll make it right.
Refunds
Once your return is approved and processed, we’ll notify you.
If 15 business days have passed since approval and
you haven’t received your refund, please contact us at EZfeeder7@gmail.com. -
RC-Cardinal LLC does not install, service, or maintain the EZFeeder or any of its components. We are not responsible for accidents, injuries, or damage, whether related to installation, cable setup, or any other use.
